Dr. & Mrs. Kevin Gildner
I don’t think we ever properly thanked you for such a good job you did managing our property last spring. You did just as advertised: took care of everything! You also solved a lengthy, major maintenance problem (a second story leak in the middle of a wall) with 5 new tenants, the previous tenants, the builder of the new property, and the strata association, all pointing fingers at each other – and no one fixing the leak! We can’t forget your one word reply when we asked you about the status of the leak repair: “Done” was all you said. We whole heartedly recommend you to anyone interested in taking good care of their real estate investments. And we hope our paths will cross someday in the future.
Dr. & Mrs. Kevin Gildner
Charles D Bush
When I decided to leave Cayman in 2007 to pursue opportunities overseas, I knew I would need a capable, professional, management firm to take care of my home. Tessa Hydes Property Management took care of my home – from the day I left until the day the keys turned over to a new owner – as if it were their own. Unlike other property management firms, THPM wasn’t simply a rent collector: they treated me like family and provided me with professional guidance every step of the way. Tenants were carefully screened and monitored and any issues that arose were dealt with promptly and efficiently. I am the first to admit that I am a demanding client, but Tessa Hydes and her staff were always ready to rise to the challenge. I’m happy to recommend them to you, without reservation, for your property management needs.
Wilton G. McDonald II, BSc, LLB (Hons.), MBA, LLM, JSD (C), FCCA (ret.)
My wife Lina and I lived in a condo in Rosedale Gardens between 2005 and 2009. When we moved in the strata was managed by volunteer unit owners. Approximately 18 months later the strata voted to take on a full time property manager. I was on the executive committee of the strata at the time and after several rounds of interviews with different firms, it was unanimously decided based on a number of quantitative and qualitative factors to engage Tessa Hydes PM as the new strata manager. As an owner and committee member I felt the quality of the service we were giving to members improved literally overnight. Tessa took over the book-keeping and did a remarkable job getting the accounts up to date and took a proactive approach to collect outstanding fees, deal with capital expenditure and worked very well with the committee and members to plan for major capital works and improvements such as replacing the roofs of all the buildings in the complex. She held regular meetings, was available to all members to replace minor stuff- ie light bulbs and broken poles, to putting out “fires”/ making emergency calls, and completing regular walk-throughs on the property to ensure we obtained the best possible service and all issues were being managed and addressed. Excellent marks all round and I would recommend Tessa and her team on the highest possible terms to friends, relatives and all my local and international property clients.
Tessa, you have a terrific reputation not only with your customers, but also with your peers and those individuals working in real estate. All your hard work and dedication through the years has made you a very respected property manager.
Cora and Steve Joscelyn
We just wanted to thank you and your staff/maintenance guys for sorting out all of our issues which were resolved in less than 48 hours. We are not used to such efficient landlords/management companies.
Thanks a lot for everything. I feel so lucky that it was you that we were lucky enough to have helping us.
….you’re a star Gemma, you out-performed all of the other agencies
hands down, no messin…thanks again for your help
Thanks for all your help Tessa…..you are a gem! If you are ever in Canada, you are welcome to stay in our home anytime.
Real Estate Agent Sent from Heaven
Moving to the Cayman Islands was very stressful, and I was overwhelmed with trying to find a place to rent. Finding Lise Brosseau was nothing short of a miracle- she is the best agent I have ever had the pleasure of working with. She went above and beyond to help me find the perfect rental unit. Being unfamiliar with the island, she doubled as both an agent and a tour guide. She drove me to all the hot spots, showed me the best places to eat, and even showed me the areas to avoid. She was full of knowledge, and her cheerful disposition made it feel as if I was dealing with an old friend. Her fluency in both English and French were huge assets, as it may be difficult to fully understand the island dialect here in the Cayman. Once we found the perfect place in the perfect neighbourhood, Lise even took me grocery shopping and moved me into my new place- talk about angel! I would absolutely recommend the services of Lise Brosseau to any new resident to the Cayman Islands, she was more than I could have ever hoped and prayed for. I look forward to working with her and the Tessa Hydes Real Estate Team again.
Jack & Soraya Armstrong
Just wanted to say thanks again for all your help sorting out the apartment.
We were very pleased with the service you offered, and found you to be very
personable, friendly and helpful. We particularly appreciated you doing the
legwork for us, searching round various other realtors properties. We would
recommend you to others.
Take care and kind regards
Jack & Soraya=
Ros & Curtis
Thank you so much for all your help. You have been amazing!
Dear Tessa, I have been dealing with one of your realtors, Oraine Lawrence,
for the past few months over leasing ***********. This email is to
tell you what a conscientious, professional, and efficient employee Oraine
is, but I am sure you are aware of this already.
He has taken care of every concern and question I have had regarding the
condo right from the start. These concerns have been particularly relevant
as I have been trying to lease this condo off Island, but Oraine, without
fail, addressed every question I had/have almost immediately, or within a
day or two at most.
Before dealing with your company, and particularly Oraine, I dealt with
other realtors whose service was not a patch on Oraine’s. I wanted you to
know that Oraine provides first class service not only to your clients but
to your company as well, and should be regarded as a valued employee.
My husband and I look forward to spending 6 months near our family in
Paradise. Thank you. Warm Regards, Maureen Matthews
Excellent news!!! This has been a quick process and I want to say thank you so much. Normally some agents would make this stressing, but you were so professional, detailed, helpful and just perfect.
I just wanted to say thank you for managing our property over the past 6 years. The Cayman rental market went through some highs and lows but throughout you always seemed to find a tenant in a very short time frame and, more importantly, a quality tenant at that. All in all, I think the property was not rented out for a total of 8 weeks of the 6 years you managed it and 2 of those vacant 8 weeks we actually booked it for a personal holiday.
Anyway, thanks again for everything. You have been a really great source of comfort knowing that our property was in good hands and being well looked after, especially with us living so far away from Cayman. I only have good things to say about THPM and will continue to do so.
Gemma, it really was a pleasure dealing with you, thanks for being super-efficient and understanding our needs so well.
One thing we are certain about is the fact that you’re the best agent out of all on the island – just so straightforward and thinking about everything we want – which was v nearly achieved yesterday! We will therefore definitely be going through you when we finally do decide and also when we buy something (we’re looking at buying a san sebastian townhome as an investment when a good one comes up).
We really appreciate all your help with getting us into our first official place together! You’ve been great and your response time is outstanding.
I am not sure you remember me. My name is Doug and almost exactly 6 months ago I emailed from the U.S. asking for your help with finding an apartment. I was moving to GC to work for Hurleys Media AT Rooster 101. You were amazing and emailed me back quickly and was so cool with answering questions I had and making me feel special. It meant alot to me and I have shared that story many times including on air when I arrived!
Fast forward 6 months and I found it Ironic I was voicing and producing your radio commercial for Hurleys Media and thought it was pretty cool!
Hope all is well with you and I hope to see you around sometime to thank you in person for your attention during a time of change for me!
All the best